Frequently Asked Questions
Q. What travel documentation do I need?
UNITED STATES CITIZENS
All United States citizens must have a Government Issued Passport, valid for at least six months beyond the return date of your trip, in order to travel to Mexico. Your passport must have at least one blank page per stamp. More information for United States citizens can be found HERE.
NON-UNITED STATES CITIZENS
If you are NOT a United States citizen (are traveling on a non-United States passport), please verify your specific documentation and vaccination requirements with your country's consulate before departing. Please note that non-United States citizens may require a visa, may require passports be valid for at least six months beyond your return date, and may require blank passport pages for entry and/or exit stamps.
ALL GUESTS
It is the sole responsibility of each attendee to verify, obtain, and be aware of all necessary documentation and vaccination requirements for travel. Please check your destination’s specific requirements as well as the requirements of the airline you are traveling on.
If traveling internationally, please note that many countries require passports to be valid for at least six months beyond the date of your expected return and may require multiple consecutive blank passport pages. Some citizens may be required to obtain a Visa and/or have specific vaccinations to enter certain countries. We also recommend packing a photocopy of the picture and signature pages of your passport. If your passport should get lost, the photocopies will make it much easier to get an emergency replacement.
Q. What airport should I arrive at and depart from?
Flights should arrive and depart from the Puerto Vallarta International Airport (PVR).
Q. How do I get a passport? (United States Citizens)
Click HERE to learn everything you need to know about how to obtain or renew a United States Passport.
Q. When should I plan to arrive and depart?
Flights should arrive and depart from the Puerto Vallarta International Airport (PVR) in Mexico. Flights should arrive by 3:00 PM on October 21, 2026. Flights can depart anytime on October 22, 2026. If you are extending your time beyond the scheduled group dates, you may be responsible for arranging your own transfers.
Q. When should I leave for the airport?
The recommended airport check-in time for international flights is three hours prior to departure.
Please check with your airline for schedule changes or flight delays and confirm the recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.
For general travel information issued by the State Department, please visit the U.S. Department of State website at https://travel.state.gov/content/travel.html.
Q. Should I purchase Travel Insurance?
Because unforeseen circumstances may arise, we strongly recommend that you purchase travel insurance. Travel Insurance gives you access to a 24-hour assistance hotline for expert, personalized support in a crisis. Travel insurance can reimburse you for prepaid, non-refundable trip costs - including vacation rentals, car rentals, hotels and flights - if you have to cancel for a covered reason, and can reimburse you for eligible meals, accommodation and transportation expenses during a covered delay. Travel insurance can also reimburse you for care following a covered medical emergency while traveling. Travel insurance can even arrange and pay for a medical evacuation if needed. Coverage is only available for United States citizens.
Please email your Destinations Travel Partner and advise you are interested in purchasing Travel insurance. They will provide Sequel Travel Vacation Department the necessary information for your travel insurance quote and connect you with an agent.
Q. Can I extend my stay at the hotel?
Hotel extensions may be available up to three nights prior to October 22 and up to three nights after October 25. Extensions are based on hotel availability and are NOT guaranteed until confirmed with the hotel. Please do NOT solidify your airfare until your extension dates have been confirmed.
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If you are extending your time beyond the scheduled group dates, you may be responsible for arranging your own transfers.
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If you book extension dates and then later cancel, you will be held liable for the cancellation fees for those extension nights.
Q. How much luggage can I take?
Most airlines permit each passenger to take one carry-on bag and one additional personal carry-on item, such as a purse or briefcase/laptop case. All carry-on items must fit under the seat in front of you or in the overhead compartment. Most airlines will allow you to check bags as well. Please check with your airline to confirm current luggage limitations and any applicable fees* for carry-on and checked baggage. Please note that many airlines charge significant fees for overweight or oversized luggage. Luggage may be locked only with a TSA approved lock.
Be sure that all baggage and personal belongings are properly insured. Items such as medication, jewelry or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline for loss of or damage to these items.
*Please note that all baggage fees are at your own expense.
Q. What items can I carry on?
Due to potential security issues on flights, the Transportation Security Administration has updated its aviation security measures. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.
Q. Can I travel with my medication?
One of the more popular questions we get from travelers is: “Can I travel with my medication?” The answer is yes, with some qualifiers. Here are a few tips that you might find helpful.
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It is not necessary to present your medication to, or notify an officer about any medication you are traveling with unless it is in liquid form (See next bullet).
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Medication in liquid form is allowed in carry-on bags in excess of 3.4 ounces in reasonable quantities for the flight. It is not necessary to place medically required liquids in a zip-top bag. However, you must tell the officer that you have medically necessary liquids at the start of the screening checkpoint process. Medically required liquids will be subject to additional screening that could include being asked to open the container.
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You can bring your medication in pill or solid form in unlimited amounts as long as it is screened.
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You can travel with your medication in both carry-on and checked baggage. It’s highly recommended you place these items in your carry-on in the event that you need immediate access.
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TSA does not require passengers to have medications in prescription bottles, but states have individual laws regarding the labeling of prescription medication with which passengers need to comply.
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Medication is usually screened by X-ray; however, if a passenger does not want a medication X-rayed, he or she may ask for a visual inspection instead. This request must be made before any items are sent through the X-ray tunnel.
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Nitroglycerin tablets and spray (used to treat episodes of angina in people who have coronary artery disease) are permitted and have never been prohibited.
Q. What is the weather like in Mexico?
Puerto Vallarta in October is warm, tropical, and lush, with daytime temperatures typically in the high 80s to low 90s °F and pleasantly warm evenings. It’s still part of the rainy season, so you can expect higher humidity and occasional afternoon or evening showers, but rain rarely lasts all day and is often followed by sunshine. The ocean is especially warm this time of year, making it ideal for swimming and water activities, and as the month goes on, rainfall gradually tapers off, signaling the transition into the drier winter season.
Q. What should I pack?
Shorts, T-shirts, and sandals are suitable for men, while shorts, skirts, tank tops, T-shirts and sandals are ideal for women. Temperatures can be lower than normal in the evenings so it is always a good idea to pack a warmer outfit, such as jeans and long-sleeved T-shirt or sweater, just in case.
Awards Reception & Dinner
Dress to impress at our Awards Dinner! While full suits and formal dresses are not required, cocktail attire is encouraged for this event.
Daily & Resort Clothing
Your daily clothing is sufficient for casual restaurants, but you'll need dress clothing for the more formal restaurants. Restaurants that are noted as "Resort Elegant" on the Dining & Drinks page require pants and closed toe shoes for gentlemen.
Beaches and Excursions
As you plan your trip, research the destinations in and around Playa Mujeres that you might consider visiting on a day trip. If you plan to walk around or do something else that requires significant hiking, pack running shoes and light clothing that will shield you from the sun. Ensure you have an extra bathing suit, hat, sandals or water shoes and plenty of sunscreen.
General Items
The list of general items you pack should range from those that are essential to those that will help you enjoy your visit. Pack your toothbrush, toothpaste, hair products, makeup, and other accessories, and if you get ill easily when traveling, take some medication that will help with an upset stomach and other common travelers' ailments. To help record the memories of your trip, pack a camera and some spare batteries. Remember to pack your passport and information about your visit.
Q. Do I need to bring an electrical adapter?
Electric current throughout Mexico is conformed to 110 volts, 60 cycles. It is the same type used in the United States and Canada.
Q. Can I drink the tap water in Mexico?
It is recommended that you do not drink tap water in Mexico. Most locals in Mexico do not drink water from their tap and prefer to drink bottled water. The tap water and ice at most resorts in Mexico is purified, it is recommended that you drink bottled water. Bottled water will be provided in each guest room for your use.
Q. What currency is used in Mexico?
The currency in Mexico is the peso.
Many establishments that deal with tourists, especially in coastal resort areas, quote prices in U.S. dollars or both U.S. dollars and pesos, so typically converting U.s. dollars to pesos is not necessary. U.S. dollars can also be used for tipping around the resort should any staff services exceed your expectations (most tips and gratuities are already included in your all-inclusive package).
Travelers to Mexico can easily withdraw money from ATMs, called cajeras, in most major cities and resort areas. Use the same precautions you would at any ATM. Most machines offer Spanish/English menus and dispense pesos, but some offer the option of withdrawing dollars.
In Mexico, Visa, MasterCard, and American Express are the most accepted credit cards. You'll be able to charge most hotel, restaurant, and store purchases on your credit card. However, be aware that some establishments in Mexico may add a small surcharge when you pay with a credit card.
Q. Are there any new Mexico laws I should be aware of?
Beginning January 15, 2023, Mexico has banned smoking in all public indoor and outdoor spaces. This law applies to hotels, beaches, parks, and more. Those caught smoking could face fines of up to $300 or be jailed up to 36 hours for refusing to comply. For more information, please click HERE.
Q. What if I have a special health concern?
If you have any health concerns that may require special attention, please contact us prior to departure. Passengers requiring prescription medications are advised to keep them in their carry-on luggage. While we don't require information about the extent of your health concern or disability, the more information you can share with us about your specific needs, the better we are able to assist you.